01

Start with the sign-in link

Use the product’s official homepage and choose the sign-in or create-account action. Do not send passwords, access codes, or cloud credentials by email.

02

Check the account you used

If a product uses an approval queue, sign in with the same email address that requested access. A successful authentication does not necessarily mean the account has been approved for the workspace.

03

Ask for help

If the link loops, an invitation is missing, or access is still pending, contact the product support address below with a short description and the account email—never with a password or secret.