01

Start at the product you want

Open the product directory and choose the application you are trying to use. Its product page explains the correct sign-in link, access model, and product-specific support route.

02

Use the same account consistently

If a product uses an approval queue or an allow-list, sign in with the same email address that requested access. Successful authentication does not necessarily mean the product workspace has approved the account.

03

Complete verification carefully

Follow the verification instructions shown by Clerk or the product. Never send passwords, one-time codes, API keys, or cloud credentials to support.

04

Take product questions to the product page

A missing invitation, an access decision, or a saved-progress issue may belong to the product rather than the legal center. Use its product-specific help page or support address so the right owner can respond.